Regarding efforts to prevent the spread of COVID-19 infection

Thank you very much for using Tosa Washi LadyRisa every time.

We understand that you are all experiencing difficult times due to the current global spread of the new coronavirus infection.

In response to the Japanese government's state of emergency declaration,
As a manufacturer, we will do our best to respond to your request after taking sufficient measures to prevent the spread of infection.
We sincerely appreciate your understanding.


●About orders, shipping, and inquiries (as of April 8th)
We are accepting phone calls, faxes and emails as usual. =Our company is an integrated manufacturer of washi paper, from manufacturing to processing, so currently accepted orders will be shipped as scheduled=
*Depending on future circumstances, we may ask you to wait a little longer to minimize the number of staff coming to the office. If this is the case, we will notify you here in advance.

In terms of logistics, we have received reports that there may be some delays depending on the delivery location. Therefore, we ask that customers place their orders as early as possible.


Employee efforts to prevent the spread of infection (as of April 8th)
① All employees will commute to work by personal car. ② Regularly wash your hands and gargle. ③ Do not come to work if you have a fever of 37.5 degrees or higher. ④ Wear a mask to prevent infection through coughing, etc. ⑤ Ventilate the room. ⑥ Refrain from traveling outside the prefecture.


While adhering to the above, we check the health condition of employees every day,
We are working to create an environment where it is easy to take time off if you have any suspicious symptoms.
We will take care of the health of all our employees and strive to prevent infection and its spread.

We apologize for any inconvenience this may cause in the future.
We appreciate your understanding in light of the current situation.


We hope that the spread of infection will be contained as soon as possible so that we can return to normal business operations, and we ask that you all take care of yourself.


LadyRisa Tosa Washi and Morisa Co., Ltd.